Privacy.png

PRIVACY IS OUR POLICY

Updated: August 2020

This Privacy Policy sets out how we use and protect any information that you give the Site when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Policy.

 

We don't sell your personal information. We don't even keep any of your personal information. We are the solution and not part of the problem. 

We tried to make our privacy policy as easy to understand as we could. If something doesn't make sense, please contact us. 

We hate "walls of text" as much you do. That said, some of the content below is required by various laws and there was nothing we could do to simplify it. Sorry. We tried.

TL;DR (in a nutshell):

  • We don't store your personal information. 

  • We don't keep track of your browsing activity.

  • We don't know who you are or how to contact you unless you tell us. 

We don't need or want to know who you are. Unless you contact us, we will never know how to contact you. When you use our service, we store a random ID along with versions of your Tulip extension and browser. 

 

When you browse to a site, the Tulip extension sends us the domain of the site's URL, the random ID created when the extension was installed, browser type and the extension version. We hang on to the domain so we can evaluate it, but we delete everything else after 24 hours.

As part of our service, we may suggest other highly rated sites that are similar to a site you're visiting. 

We use Google Analytics and a few other tools commonly used for evaluating site usage, site quality, and user experience.  By enabling these Google Analytics features, we are required to notify our visitors by disclosing the use of these features and that we and third-party vendors use first-party cookies (such as the Google Analytics cookie) or other first-party identifiers, and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to gather data about your activities on our Site. Among other uses, this allows us to contact you if you begin to fill out our check-out form but abandon it before completion with an email reminding you to complete your order. The "Remarketing" feature allows us to reach people who previously visited our site and match the right audience with the right advertising message.

When you first install our browser extension:

  • We store:​

    • A ID created by us. This ID is random and it does not contain any information about you. 

    • The installed version of the Tulip extension. 

    • The type of browser the extension was installed on. 

  • How we use this info:​

    • We use the unique ID to prevent abuse by third parties and to estimate the number of users installing our extension and accessing our system. This ID is not associated with any other information that could identify you or anyone else. 

  • How long we keep this info:

    • ​The records are deleted from our servers after 24 months of inactivity.

When you browse the internet with the Tulip extension installed:

  • We store:​

    • The random ID created when the extension was installed.

    • The domain portion of the visited URL or the URL in search results (the full URL is not sent to us). 

    • The type of browser the extension is installed on. 

    • The version of the installed Tulip extension.

  • How we use this info:​

    • We use the unique ID to prevent abuse by third parties and to estimate the number of users installing our extension and accessing our system. This ID is not associated with any other information that could identify you or anyone else. The domain portion of the URL is necessary for us to evaluate sites and provide score information.

  • How long we keep this info:

    • We store domains indefinitely so we can evaluate them and keep an eye on them over time. If we didn't do this, we couldn't generate scores or provide our service. 

Additional considerations:

  • We might store your name, email address, phone number, or other information about you if:

    • You contact us and/or give us this information. This should be obvious but our lawyer says it's not. If you contact us directly there is a chance we will have your contact information. Examples include:

      • Technical or other support​

      • Subscribing to our email newsletter

      • Press inquiries

  • Your IP address might be used:

    • Your IP address might be used to determine your general location (country), to prevent abuse, ​​​​and to evaluate site usage (as with Google Analytics).

  • We use pixels and conversion tracking

    • We might use pixels (e.g. Google Tag Manager) or other means in order to identify the source of new installations. We want people to use our service and to make that happen we need to know what works and what doesn't. This only tells us where the installation came from (someone clicked a Google ad); they do not provide us with any personal information about you. 

  • We use Google Analytics

    • The Tulip web page and ​affiliated tools/applications may use Google Analytics to collect usage statistics. You may be able to opt out of this collection by using Google's opt-out add-on (http://tools.google.com/dlpage/gaoptout).

  • We may disclose the limited amount of information we store:​

    • if we are required to do so by law or legal process​

    • to law enforcement authorities or other government officials

    • when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity

    • if necessary to protect the vital interests of another individual

    • in the event we sell or transfer all or a portion of our business or assets

  • How We Protect Personal Information. 

    • We maintain administrative, technical and physical safeguards to protect your personal information from accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use and other unlawful forms of processing. No data transmissions through the internet or via mobile devices, or even the physical transfer of information, can be guaranteed to be completely secure. We cannot fully eliminate all security risks associated with personal information. We do not ensure or warrant the security of any data or information you transmit to us, and you do so at your own risk.

  • Links to Other Site​s

    • We may provide links to other sites for your convenience and information. These sites may be operated by organizations not affiliated with Tulip, so we cannot control and are not responsible for their content, operation, or privacy practices. Those organizations may have their own privacy policies, which we strongly suggest you review if you use other sites. This Privacy Policy does not apply to those sites, even if we link to them or they link to us.

  • Children's Privacy​

    • Tulip does not direct its website to children, and we do not knowingly collect personal information from children. If we become aware that we have received personal information from a user who is under the age of thirteen, we will delete the information from our records.

This Privacy Policy may be updated periodically to reflect changes in our information practices or relevant laws. We will indicate at the top of the Policy when it was updated.

 

Please review this Policy any time you access or use our sites to make sure you have reviewed the most recent version.

Please email support@addtulip.com in order to contact us regarding questions or comments about this Privacy Policy, or updates to your information or preferences.

Keep our email address safe, okay? We trust you. We wouldn't give it to just anyone.